Online Retailer Insurance Quotes

Even by 2019 only an average of 61.1% of the population of Western Europe shopped online at least once in 12 months. However this figure is skewed by the low figures of some countries. On the two-year technology and digital scheme at Morrisons you’ll work across a range of functions including e-commerce, marketing and technology.

This covers the cost of compensating anyone who is injured by a faulty product that your online business designs, manufactures or supplies. Family businesses that aren’t incorporated as a limited company are not legally required to have employers’ liability insurance. The government defines a “family business” as one where all your employees are closely related to you (as a spouse, civil partner, sibling, child, parent, grandparent, grandchild, step-parent, stepchild or half-sibling).

If you run a veterinary practice, dentist surgery, a medical practice or any other kind of business operating from surgery premises, as a broker we can help you find the right insurance quickly. As an insurance broker we are here to help you keep your business moving should things go wrong, with affordable printers insurance that’s quick and easy to buy. No two manufacturing businesses are the same, but all typically face an unusually broad range of risks. Quarter & Last, a classic and contemporary website offering the finest selection of men’s footwear from Derby brogues to Chelsea boots, has officially launched online.

One possible reason for this is that maintenance is becoming increasingly important for products due to their sophisticated technologies. This reflects another important contribution by the current research to the literature on online retail overall and particularly on online retailers’ post-sale services. Post-sale services such as product return, exchange and maintenance are also an ethical matter because these activities do not add profit for the online retailer at this stage. However, current research has proven that these have great significance not only in building customer-retailer relationships but also in influencing future purchases. Prior research also noted that customers also consider the seller’s honesty and responsible attitude when they shop . Thus, an online retailer’s history of responsibly post-sale services can generate new future business.

For example, home appliances, and electronic items purchased online may require repairs during the warranty period. Moreover, Owen and Mobin noted that in recent years products have become increasingly complex, thereby increasing the buyer’s after-sale risks. Therefore, maintenance or repair of such products is becoming an increasingly significant aspect due to their progressively more sophisticated technologies (e.g., electronics). Online retailers’ service failures at the product exchange stage may disappoint customers and affect their future purchases. Conversely, adequately dealing with product exchange through simple procedures or adherence to the expressed time taken for an exchange may positively affect future purchasing.

Online retailers must get their product to customers in the anticipated lead time to encourage repeat purchases. This requires warehouse facilities, shipping capabilities and return management. Retailers would benefit greatly if they invested in a mobile app that shares offers, encourages loyalty, improves customer engagement and increases sales. In addition, email campaigns and a social media presence directing customers to retailer sites would also strengthen the m-commerce journey. The Centre for Retail Research has forecast the trends in online retail sales in Europe and the U.S. for more than ten years. Over recent years, we have carried out consumer surveys of 5,500 shoppers in each country plus interviews with retail businesses that account for more than 20% of retail sales.

By ‘retail sales’ we mean the sale of goods to the final consumer. U.S. totals have been adjusted to bring them into line with our definition of retail sales – excluding vehicle fuel, auto sales and prepared food sales . Warehouse managersplay a key role in making sure that customer orders are processed correctly but it’s the job oflogistics and distribution managersto ensure that customer orders are delivered in a timely and cost-effective manner. Discoverwhy you should consider a career in logistics and supply chain management.

Future studies therefore need to consider more than one online store in order to obtain customers’ responses regarding post-sale services. Moreover, a comparison among different online websites or stores would also have interesting results to better manage an’s post-sale service. Product category might also be an important factor in measuring customers’ beliefs about a retailer’s post-sale service, but this research lacks the capacity to explore this factor. Further research may incorporate product category to have a closer look at post-sale services. For example, it is suggested that male customers are more rational, whereas females are more emotional . Literature has further revealed that unlike male customers, females prefer higher levels of convenience (Lai et al., 2014), easy accessibility and ease of use .

Relationship quality is commonly known as both an important predictor of customer post-purchase behavior and a key to cultivating consumers’ loyalty (Walsh et al., 2010). Trust and satisfaction are considered the basic core dimensions of consumer market relationship quality (Shan et al., 2013). However, anything that might affect those relationships deserves research attention (Walsh and Möhring, 2017). In the case of the UK, there could be an estimated reduction in pre-tax profit margins from 5.5% at the finish of the financial year 2019 to just 3.2% by the end of 2025. Throughout this period, the UK retail industry is expected to lose around €9.3 billion of profits, in contrast with a scenario where online retailing had remained as prevalent as it was prior to the Covid-19 pandemic.

Employers’ liability insurance covers the costs if an employee becomes ill or gets injured as a consequence of the work they do for you, and decides to make a claim. In most cases, employers’ liability cover is a legal requirement for employers. We can insure online retailers who import and export their goods to and from some overseas countries.